If you’re in charge of one of the many retirement communities in Louisiana, you know that there’s a lot of work to do. One person can’t handle all the responsibilities and tasks necessary to keep things running smoothly. That’s why it helps to have a team who can help with some or all of those responsibilities and tasks. But what does each member of your team do? Let’s break down their roles, so you know how best to use them in your business!
An executive director is the most important person in your retirement community. As the head of your retirement community, they direct and manage the activities of the retirement community. This position oversees all aspects of running your community, including finances, property, and human resources. The executive director works closely with the board of directors to ensure that all policies are being followed correctly—and will report any issues back to them when necessary.
The executive director also works closely with their team members by developing strategies for reaching their goals and setting expectations from both management and employees alike to ensure everyone understands what’s expected from them every day. The executive director will also oversee volunteers within different departments within each facility, if applicable (such as dining services).
Community Outreach Coordinator
The role of lifestyle and activities directors is to create a community where residents can live their lives the way they choose. They do this by offering fun and engaging activities, events, trips, and classes that allow residents to develop new skills or interests.
The lifestyle/activities director will work with other team members to ensure that your community’s programming is as diverse as possible. This means that they may need to coordinate with event coordinators and activity directors to offer more options for residents interested in specific types of recreation (like yoga or painting). The lifestyle/activities director also works closely with families throughout each phase of life.
Community Outreach Coordinator
A community outreach coordinator is responsible for developing and executing a strategy to promote your retirement community. Their primary responsibility is to market the retirement community, which can include writing articles for local magazines, speaking at events in the area, and distributing newsletters highlighting your community’s amenities and important facts about it.
They also help coordinate events outside of the retirement community to attract potential residents. These could include open houses or information sessions with potential residents where they can learn more about what you have to offer them as well as how they can be involved in activities in your community.
Dining Services Coordinator
The Dining Services Coordinator is responsible for the overall food service operation. This includes menu planning and management, food preparation, purchasing and inventory, sanitation and safety, customer service, and accounting.
It’s important to note that this role can include several duties within its scope of responsibility. It’s common for this position to sometimes be referred to as the Food Service Director or Food Service Manager depending on the size of your community or if it has multiple dining facilities on site.
We hope this post has helped you understand team members’ roles in retirement communities. It is important to remember that each individual has a different job description and responsibilities. Still, the overall goal of these positions is to help make the experience more enjoyable for all residents.