21:42 03 Mar 23
Awesome place for Seniors. Have a lot of things to do and is extremely secure. Great staff and leadership
19:34 03 Mar 23
When we needed a place for our Mother, we researched and visited a number facilities in Slidell. After much review, we chose Summer House/Park Provence. We have been very pleased with our selection. The staff is very considerate of the residents. The managerial staff is very tuned in and is available to address any questions or concerns. I highly recommend Park Provence/ Summer House.
15:13 28 Feb 23
21:14 27 Feb 23
Had an incredible experience with the administration and staff here. Feels more like a family than an assisted living.
23:07 21 Feb 23
I moved in several months ago after being on the waitlist for almost a year. My apartment is spacious and I was allowed to decorate it as I wished. I am absolutely astonished that everyone who sees me that works here, knows my by name. The rooms are meticulously kept. Everything is taken care of for me even all of my meals and utilities. Now I am free to do anything I want 24 hours a day and now I have more time to do it all! Maintenance has been wonderful, taking care of things immediately. The staff have responded to all of my needs with kindness and promptness. Although I still drive it’s comforting to know that on a day when I don’t feel like driving, the bus is available at no charge during the week for my errands and group activities. I have spent many evenings with other residents listening to a talented piano player who lives here, guessing sing titles! I’ve been able to reconnect with friends from many years ago here and have made several new friendships. My only regret is that I should have done this sooner!
21:42 30 Jan 23
As an employee for 12yrs and counting I have seen many changes but one thing remains that same and that's the feel of being At Home when you walk through the door. Trust me those are not just my words, just about everyone who walks through the door says the same thing!! Here are Summerhouse Park Provence we are family and Home is where Family is.
22:02 27 Jan 23
One of the best assisted livings I have been to! I work for Elara Home Health as a nurse and to know that my patients are so well taken care of when I leave is comforting not only for me, but for their family is well. The staff makes you feel at home as soon as you walk in. I will forever recommend Park Provence to families who are looking for somewhere to assist in taking care of their loved one.
01:51 26 Jan 23
My mother was in a lot of pain and the staff did everything they could to make her comfortable. The staff was attentive and compassionate which we really appreciated.
01:34 31 Dec 22
Absolutely stunning and well maintained property. Staff and manager were very organized. The residents were so happy and friendly. The apartments are the largest I have seen for senior communities. The grounds were also spectacular. Truly a value for what you get. Understand why there is a wait list!
00:09 31 Dec 22
I have visited many great assisted living communities in the area but SummerHouse Park Provence really stands out. The staff is warm and friendly, the residents seem very happy to be there, and have been engaged in fun activities every time visited and the place is spotless. I highly recommend this community if you are looking for a place in East St. Tammany.
23:27 30 Dec 22
Absolutely wonderful place in Slidell. Such amazing commitment to our community and it's people. Speak to Audrey to learn more, she's awesome!
03:56 30 Dec 22
I have worked here at Summerhouse Park Provence for 10yrs. It has been a wonderful experience. It has been a pleasure meeting new people, learning how to deal with many personality. I started out as a caregiver and moved up to a supervisor position. I have fun everyday enjoying my coworkers, and residents. I HAVE A BIG FAMILY ❤️
14:26 28 Dec 22
It took me some time to say this after loosing my mother, but the review represents my strongest opinions. The last thing I said to management, Susan and Audrey along with the staff was that they all were going straight to heaven. Over the years that my mother was a resident at Summer House Park Provence, we shared many experiences and at every turn my mom was always treated with love tender care and respect. The staff all knew her by her nickname Ruru. My mom always had smiles and upbeat friendly relationships with the various staff members who cared for her. Over the years we became close. Everything was about my mom’s happiness, comfort and care. I had come to realize that they loved her and were invested in her daily joy. When she had challenges as she advanced into late years, they ran towards them and performed their duties and made her smile. What was evident is that they truly cared. I will remain grateful to the leadership who so carefully chose and guided the staff... who led by example and always made me feel welcomed in the facility. My application is boundless! Thank you Susan and Audrey for the high standards and loving care you inspire and expect and to Tina, the lady who looked after Ruru so closely and lovingly every day, you made us all smile and we shared the love of a great lady up to her last moments on this earth. I love you all!Terry
18:39 23 Nov 22
Susan and Audrey as well as the entire team are top notch. They are very involved with the residents and families and go out of their way to accommodate them. I have referred families here and they were immediately taken care of. They go above and beyond and the dedication to social events for their residents is outstanding! I highly recommend them.
17:58 23 Nov 22
Summerhouse is great. The staff, on all levels, is so welcoming and caring. The residents are definitely treated on an individual basis. Talisha is a nurse there, and she has been working diligently with my mom to guide her back to a healthy lifestyle. She is going above and beyond. We are very impressed and so thankful for Summerhouse!!! 🥰
23:18 17 Nov 22
I work at Summerhouse Park Provence been an employee for 18 yrs. I have worked as a caregiver a housekeeper and now I’m back working with the residents once again. I truly love working at this facility. We have a strong team and great residents. We always strive to make our residents happy and comfortable in their new home.
18:29 10 Oct 22
My beautiful mother was a resident there and she was treated with love, respect and kindness. It was like she was family to them. I don’t know what my family would have done without the wonderful staff there. Summer House Park Provence has so much to offer your loved ones and it is a clean, beautiful place for your loved ones to reside. My mom was taken very good care of and the staff treated her like she was their mother. She passed away in January 2022 and they were there for me and my family through it all. They really care about their residents and their family. I give it 5 gold stars ⭐️!Melba Bennett
21:38 03 Oct 22
Making the move to my new job was something scary which is to be expected. My biggest fear was not knowing if my Residents and coworkers would except me. After a few months I feel at home. Our residents are well taken care of and completely happy. One big family and that's what I was wishing for. Thanks Summerhouse Park Provence for having me join the family.Jessica
21:07 30 Sep 22
Been here for years & couldn’t love it more! Beautiful facility & amazing staff
22:18 22 Aug 22
What a beautiful campus!! I've volunteered to call bingo several times for the residents and it's been a great experience every time! The staff is absolutely wonderful. I always love my visits at summer house!
Beacon Behavioral Hospital
14:49 19 Aug 22
Beautiful facility and love how I'm always welcomed with a smile.
22:07 12 Aug 22
SummerHouse Park Provence was a blessing from the time we first visited with our uncle about moving there. Everyone on the staff went above and beyond to make the move there as easy as possible. The kitchen staff has some of the best cooks around and the housekeeping staff does a wonderful job. The activities director is always coming up with fun ideas. This facility was an absolute Godsend for our uncle. When he became ill they did everything to help him and the family through that difficult time. When he passed they were comforting, compassionate and beyond thoughtful in everything they did to help us through that difficult time. Our sincere wish is that we had moved him there sooner so he could have enjoyed it for a longer period of time before his health declined. Also, I must mention that the residents there had not only become friends to him but to us. Everyone will be missed!!
01:08 08 Aug 22
The Park was such a wonderful place to work! I was there for close to a year, and truly loved my time there. Everyone was so kind and caring, and made sure both the staff and residents were always taken care.
22:48 06 Aug 22
I'm a musician who has played for events here. It was a super fun and friendly environment. The staff and residents would come up and talk to me, and they were all very nice. The lobby I played in was very cozy and comfortable with lots of seating area. The place seemed very clean, and the staff welcoming. Such a nice place.
16:55 30 Jul 22
I would give them six stars if I could! My mother-in-law, who recently passed away, was at Park Provence for years. Audrey, Tina, Susan, and the staff went above and beyond through the years to ensure she had the best quality living experience possible. I can't thank them enough for all they did for her and for our family!!
06:03 02 Jul 22
If I could give ten stars I would! My parents moved here over a year ago due to medical complications my dad has which requires a nurse. Susan, Audrey and their staff couldn’t be any more caring and accommodating in every way. Kyonna at the front desk answering all of our questions and always with a friendly smile, the nursing staff (Emily and Telisha) first class, Tina and her staff caring for all of their needs as necessary, Nina who keeps their place clean, the dining staff treats my parents with the utmost respect - I could go on and on - couldn’t be friendlier. Everyone treats my parents like their parents, like family, with the utmost respect and that gives my sister and I comfort in knowing they are well cared for! My parents have nothing but great things to say about everyone there, and that says a lot! Honestly, we and they haven’t met a single person, not one, that hasn’t been amazing. The food is first class, restaurant style. Activities galore, on-site and offsite should a resident want to participate. An on-site hair salon with the most friendly hair stylist (Terrie). Beautiful courtyard and back yard pond. And so much more. Like an on land senior cruise! Great apartments too. Oh, and the place is very clean at all times. I always joke and say I want to move in! But with all the amenities, it’s the people and leadership that makes this place special. My sister and my daily prayers are that it stays this way always as we have a sense of peace knowing our parents are respected and cared for. Again, thanks to Susan, Audrey, Tina and their staff (and the nurses who care for my dad), without them not sure this place would be the same!
22:46 27 Jun 22
I have lived here a little over a year. The staff is fantastic. Susan and Audrey do the best job possible. They are always on top of things. The kitchen staff is excellent and the food is great! I am on a sugar free diet and a low carb diet and they serve the best sales, veggies and baked meats. The have the best sugar free desserts ever! The service is always great. The cleaning staff and the nursing staff do a great job too. I do not have one complaint. I love the new sidewalk around the pond and they do a great job keeping up the grounds. I plan to live her until I die. I am so spoiled by Everyone.
22:02 24 Jun 22
When it was nearing time to find a place for my father after my mother passed away, I researched and toured everything in the area. I decided that Summer House Park Provence would be the perfect place for dad, it just seemed it would suit him the best. What sold me on Park Provence was that it felt like individual homes, not an institution or a cookie cutter corporate facility. I loved that they had so many different floor plans and allowed me to tour individuals apartments. I also spoke with the residents and they were all happy and had great things to say. The staff is so friendly and engaging and they encourage participation in their many social events. I can't say enough good things about their awesome, kind and attentive staff. I convinced my father to move down from Virginia about 1.5 years ago and it was the right decision for our family. My dad is happy and has become much more social! My sister and I are thrilled to see him so happy.
17:40 14 Jun 22
The best staff and the activities planned are so fun! Always clean and immaculate.
18:24 18 Feb 22
My parents have been there for 6 years. I am so happy with the level of care they have received. Susan and Audrey are incredible. They always are available to help me and my family with anything we need. The staff is wonderful...Tina, Nicole, Kyonna to name a few. My mom recently passed away and everyone surrounded me and my family with love and anything we needed to make it easier. I highly recommend it.
23:10 10 Dec 20
One of the most compassionate places to have my mom. Very positive, and supportive. A place with complete leadership and kindness.
14:55 10 Nov 20
Park Provence is outstanding. Their attention to every conceivable detail and kindness of the staff made what would of been a tough and challenging process for our family go smoothly. We are so deeply grateful to everyone over there.Chris
21:19 22 Oct 20
Park Provence has been a lifesaver for my family. Audrey, Susan, and the entire staff are the most compassionate and caring people I have come across, having the experience and knowledge necessary to care for the residents at Park Provence. They remain current on the latest information in the care of all residents’ conditions, including those with FTD, which is what my sister needs. She did not want to leave her house, but for her safety, she needed Park Provence. She has adjusted to her apartment with her furniture and pictures from home thanks to the efforts of the staff. Park Provence is SUPERB!
14:11 22 Oct 20
Beautiful residence... feels like “HOME”! Caring and. friendly staff!❤️
16:00 06 Mar 20
Park Provence is an wonderful facility that we moved my father to once he could no longer stay at home. Susan, Audrey and the whole team were welcoming, empathetic and supportive. It was a very challenging time with my father and the staff had the skill, patience and training to help him through his illness and last days. I would highly recommend the facility to anyone who is looking for a place for their aging relative.
07:10 09 Oct 18
Great place! Exceptional
16:30 19 Sep 18
I have had the opportunity to be on site numerous times in a work related roll and for social engagements and have always seen the seniors who call Park Provence their home to be in good spirits and well cared for. I have a friend who lives there and is very pleased and happy to be part of the community. Kudos to all of the staff of Park Provence for providing compassionate care and a comfortable, clean facility for seniors to call home.
15:59 19 Sep 18
You can have a beautiful building, which Park Provence does, but it's the care that is provided inside of those walls that makes a facility special. The staff and care given at Park Provence is top notch. The residents are known by name and are treated like family. You will not find a more cheerful, loving community!
13:48 19 Sep 18
The staff at Park Provence have always been a pleasure to work with. You can see their passion for caring in the work they do.
13:40 19 Sep 18
Beautiful community and great staff!
23:22 18 Sep 18
Beautiful community and professional staff.
20:28 18 Sep 18
The staff at Park Provence is always very friendly and compassionate. Always have a smile and kind word. Facility is beautiful and well kept.
19:59 18 Sep 18
This is a great place. The people are very considerate and caring, and the building and grounds are very nice. Good sized rooms, too!
19:40 18 Sep 18
I can't say enough about the fabulous staff at Park Provence! They are professional, attentive, caring, and compassionate. It's a lovely community and a warm, loving environment. AND the food is deserving of it's own separate 5 star review! Thank you for all that you do!
19:33 18 Sep 18
I enjoy working with Park Provence, they have very compassionate and professional staff members and it is a beautiful place for Seniors.
17:54 10 Apr 18
16:17 22 Mar 18
This is the best decision we have made for my mother. They provide very compassionate care, we could not be happier.
16:24 17 Oct 17
I have a friend who lives here and I am so impressed every time I come to visit her. Everyone is so friendly, caring and go out of their way to help as needed. I think it is awesome they allow pets also. They will bring you your meals to your room if you don’t want to go to the dinning room. The grounds are beautiful and well kept, and plenty of places to go sit out side. I would give them a 5 rating, but since I don’t live there I felt I didn’t know enough about what is like to live there.
21:28 19 Aug 16
Compassionate care and excellent serviceFirst rate community!